SEND Packages API

The complete LCL timeline. The first three events are quote/parcel events; Departed Warehouse onward is inherited from the consolidated shipment.

#	Milestone	Meaning	Source
1	Booked	Quote confirmed with parties recorded	quote
2	Arrived at Origin Warehouse	Cargo received; parcel created	parcel
3	Loaded into Container	Cargo consolidated into the shared container	parcel
4	Departed Warehouse	Container left the origin warehouse	shipment
5	Arrived Origin Port	Container gated in at the origin port	shipment
6	Departed Origin Port	Vessel sailed	shipment
7	Arrived Destination Port	Vessel arrived	shipment
8	Customs Clearance	Destination import formalities complete	shipment
9	Arrived Destination Warehouse	Cargo received at destination	shipment
10	Delivery In Progress	Out for final delivery	shipment
11	Delivered	Final milestone; delivery confirmed	shipment

Completed steps carry status: complete and a completed_on date. Steps not yet reached are pending (or processing while underway) with no timestamp — missing events are never backfilled. Assigning a shipment alone completes nothing; receipt and loading complete only when operations records them.

Example response (GET /v1/packages/{parcel_id}/track):

{
  "parcel_id": "abc123",
  "status": "warehouse",
  "tracking_data": [
    { "step": "Booked", "status": "complete", "completed_on": "10 Sep, 2026", "source": "quote" },
    { "step": "Arrived at Origin Warehouse", "status": "complete", "completed_on": "12 Sep, 2026", "source": "parcel" },
    { "step": "Loaded into Container", "status": "complete", "completed_on": "13 Sep, 2026", "source": "parcel" },
    { "step": "Departed Warehouse", "status": "processing", "completed_on": null, "source": "shipment" }
  ]
}